FREE shipping and AFTERPAY on all orders

Shipping and delivery

Macaw uses the services of Australia Post for shipping within Australia. We offer two delivery options:
  • Standard Post: FREE! 
  • Express Post: $3 - This upgrade can be added during the checkout process. 

How long will my order take?

  • Standard post: 3-6 business days
  • Express post: 1-2 business days

Orders are processed within 24 hours of being received (Monday to Friday) and sent from Springfield Lakes, QLD, 4300. 

How do I track my delivery?

Click here to track your order (a tracking number will be emailed to you upon dispatch) 

What do I do if I enter the wrong address? 

If you enter the wrong address, please contact us ASAP. If your address is incorrect please email us at and we will do our best to have it updated. Once a tracking number has been issued we are unable to change the address. If a tracking number has been issued there will be a $15 fee to recall the shipment and re-send. Orders cannot be refunded once the tracking number has been issued.